Full Service Solutions for Land Forces


Thales tailors its service offering to meet customers’ needs through a process of continuous innovation, deploying cutting-edge technologies to provide new approaches to service delivery including full service solutions.

 

Acquisition & Engineering Services

Designing System Performance

  • Service architecture & engineering
  • System integration on vehicle and shelters 
  • Deployment & installation 

 

Support Services

Delivering Operational Performance

  •  Contractor Logistic Support (CLS)
  •  Maintenance, Repair & Overhaul (MRO)
  •  Performance based contracts
  •  Identification and asset tracking
 

User and Managed Services

Maximising users’ performance

  •  Whole Fleet Management

     > Whole Fleet Management

  •  End to end Supply Chain Management
  •  Communication & information secured services

      > Satcom & Information Services

  •  Training, rehearsal & mission preparation

 

Worldwide Service Delivery Resources

  • 1,000 dedicated people worldwide

    > International Service Centre Network

  • Equipment and System through-life industrial support
  • Mission Support Centres in over 30 countries
 

     > Systems Support & Service Desk

     > International Service Centre Network

 

Ensure continuous user satisfaction

     > Web portal : Customeronline

     > Contact Centre

     > E-learning

     > Open Asset

Support services

Delivering operational performance

Our products: 

  • MUST Mobile Services for Logisticians
  • REMAIN REMote Assistance and INvestigation
  • STARMATE: SysTem using Augmented Reality for MAintenance Training and Education
  • BTE 2000 Test Bench
  • MARISE Optronic Test Bench 
  • DDR Deployable Diagnosis and Repair
  • CELINE: The Collaborative E-Logistics INfrastructurE